2nd Hot Spring Spa We have owned

We love the Hot Spring Spas and are happy with our 2nd spa the Vanguard.
It’s nice with all the jets and the ability to adjust them to your needs. I highly recommend it if you have any back problems due to the multiple areas you can sit, which allow you to have the jets hit different spots on your back.
The one caution I would make to potential buyers is while it technically has 5 seats, if you have more than two people in the tub at the same time, you quickly run out of room where you can all put your feet, particularly if you are sitting next to each other. If you want more room then I would recommend moving up to the Envoy (which we have previously owned and had to leave in a move, but loved) or the Grandee.
Had we taken a test in the showroom, we would have realized that and likely purchased the Envoy again. That being said, we love the back jets in the Vanguard even more than the Envoy, so it is a trade-off and we just try not to have more than 2 people in the tub at the same time and keep a seat empty between us and it works great!

Gwb783 - Cleveland, OH

We Are Open!

Our showroom is now open!  We will continue to follow the CDC recommended guidelines to keep our employees and customers safe and healthy.  Our staff will be wearing masks and practicing social distancing.

As a company we pride ourselves on providing excellent customer service.  As you can imagine, we are experiencing a backlog and we are doing our best to accommodate each and everyone of our customers.

Our store hours are Monday – Saturday 9am – 5pm and Sunday 10am – 2pm. 

We will continue to offer drop off water testing, curbside pickup, delivery and private or virtual appointments for those of you that prefer.

Drop Off Water Testing Instructions –
There is a black drop off box located at the front door where you will find instructions for leaving your sample.  Due to the high volume of customers using this service, please allow 24 hours for the water test to be complete.  Your results will be emailed to you.

Curbside pickup and Delivery –
Orders can be placed by calling the store at 401-461-8700, or emailing.  Please note, a delivery charge will apply for deliveries.  If all of our sales associates are busy and you get our voicemail, please be sure to leave your full name and phone number so we can contact you to confirm the order.  Payment will be required at the time of the order confirmation. We can accept any credit card with the exception of American Express.  Once your order has been confirmed and paid for, we will give you a time for pickup.  Curbside pickup is located at the front of the store.  A staff member will bring your order to your vehicle.

Sales and Service –
Please call the store to schedule service.  Additionally, for anyone considering a Hot Tub, Pool or Sauna purchase, we are offering virtual product tours.  These can be booked directly through our Facebook page or by calling the store.

We appreciate your continued support!
The Pool Source Family