About Us

Since 1986, The Pool Source has provided Rhode Island families with endless days of backyard pleasure.

The Pool Source has evolved from just an above ground pool, hot tub, and supply business into a full-service operation now offering above ground and on ground pools, in ground pool construction, hot tubs, traditional and infrared saunas, accessories, supplies and pool care, as well as a knowledgeable service department.  At The Pool Source we are certain that we can help you build the backyard of your dreams.  Whether it is finding you a pool that fits your budget or determining the best location for your new hot tub, we are here to help.  We are currently located at 40 Freeway Drive in Cranston, Rhode Island.

 Our Mission Statement

The Pool Source’s mission is to be THE SOURCE for premium pool, hot tub and sauna products while offering experience and knowledge that greatly exceeds our competitors. With over 4,000 pools, hot tubs and saunas installed, we can confidently say The Pool Source is where Rhode Island goes to relax!

The Store and Warehouse 

The Pool Source has the largest retail showroom in Rhode Island, with 12,000 square feet. Our facilities include three operating swimming pools and several hot tubs, a warehouse filled with the largest selection of parts in Rhode Island, as well as a mood-room with a hot tub ready for a private test soaking. Our fleet of trucks and vans travel all over Rhode Island and southeastern Massachusetts.

Experience

When it comes to pool and hot tub care questions, The Pool Source has the most knowledgeable staff. All retail employees participate in annual training camps as well as extensive training on water care programs.  Our technical service team participates in factory-authorized schools, and recently, our service manager received the highest technical score given in the last nine years.

Peace of Mind

Installing with The Pool Source means you will receive quality workmanship and products. Allow yourself to relax and have confidence in your project by choosing The Pool Source. We maintain a Rhode Island Contractor’s License, Liability and Product Insurance. We also provide Worker’s Compensation for our employees. Before signing contracts or beginning our job, we are more than happy to provide references.

Community Connections

Supporting the community is something that is very important to The Pool Source. We participate in organizations such as The Make a Wish Foundation, Arthritis Foundation, Cranston Western Little League, Edgewood Youth Hockey, Ponaganset Travel Basketball, Ponaganset Wrestling Program, and various food pantries. The Pool Source has professional affiliations with The Cranston Chamber of Commerce and The Better Business Bureau. In the past, we have been a member of the Hot Spring spa dealership network for the new England region of Arthritis Walks. We have taken part in these local walks in South County and Cranston.  Staff members have also traveled to Albany, NY to participate in the annual Running SCCared 5K, sponsored by Radiant Pools, to raise funds for the St. Catherine’s Center for Children.

We Are Open!

Our showroom is now open!  We will continue to follow the CDC recommended guidelines to keep our employees and customers safe and healthy.  Our staff will be wearing masks and practicing social distancing.

As a company we pride ourselves on providing excellent customer service.  As you can imagine, we are experiencing a backlog and we are doing our best to accommodate each and everyone of our customers.

Our store hours are Monday – Saturday 9am – 5pm and Sunday 10am – 2pm. 

We will continue to offer drop off water testing, curbside pickup, delivery and private or virtual appointments for those of you that prefer.

Drop Off Water Testing Instructions –
There is a black drop off box located at the front door where you will find instructions for leaving your sample.  Due to the high volume of customers using this service, please allow 24 hours for the water test to be complete.  Your results will be emailed to you.

Curbside pickup and Delivery –
Orders can be placed by calling the store at 401-461-8700, or emailing.  Please note, a delivery charge will apply for deliveries.  If all of our sales associates are busy and you get our voicemail, please be sure to leave your full name and phone number so we can contact you to confirm the order.  Payment will be required at the time of the order confirmation. We can accept any credit card with the exception of American Express.  Once your order has been confirmed and paid for, we will give you a time for pickup.  Curbside pickup is located at the front of the store.  A staff member will bring your order to your vehicle.

Sales and Service –
Please call the store to schedule service.  Additionally, for anyone considering a Hot Tub, Pool or Sauna purchase, we are offering virtual product tours.  These can be booked directly through our Facebook page or by calling the store.

We appreciate your continued support!
The Pool Source Family