Wished we had bought one years ago!

We bought our hot tub second hand as we weren’t sure whether or not we could justify buying a brand new one, we chose a Hotsprings tub because our friends had a 17 year old one which is still going strong even now. When the spa arrived it was quickly installed and up and running in no time. The team that installed it was extremely helpful taking the time out to explain how to use the chemicals. Being a 6 year old tub we have had a few minor problems (mainly with the audio unit) but a call to HTA and problem sorted. One of the best purchases we’ve made – great for soothing aching muscles and backs – just wished we’d bought one years ago.

starbucks88 - Milton Keynes UK

We Are Open!

Our showroom is now open!  We will continue to follow the CDC recommended guidelines to keep our employees and customers safe and healthy.  Our staff will be wearing masks and practicing social distancing.

As a company we pride ourselves on providing excellent customer service.  As you can imagine, we are experiencing a backlog and we are doing our best to accommodate each and everyone of our customers.

Our store hours are Monday – Saturday 9am – 5pm and Sunday 10am – 2pm. 

We will continue to offer drop off water testing, curbside pickup, delivery and private or virtual appointments for those of you that prefer.

Drop Off Water Testing Instructions –
There is a black drop off box located at the front door where you will find instructions for leaving your sample.  Due to the high volume of customers using this service, please allow 24 hours for the water test to be complete.  Your results will be emailed to you.

Curbside pickup and Delivery –
Orders can be placed by calling the store at 401-461-8700, or emailing.  Please note, a delivery charge will apply for deliveries.  If all of our sales associates are busy and you get our voicemail, please be sure to leave your full name and phone number so we can contact you to confirm the order.  Payment will be required at the time of the order confirmation. We can accept any credit card with the exception of American Express.  Once your order has been confirmed and paid for, we will give you a time for pickup.  Curbside pickup is located at the front of the store.  A staff member will bring your order to your vehicle.

Sales and Service –
Please call the store to schedule service.  Additionally, for anyone considering a Hot Tub, Pool or Sauna purchase, we are offering virtual product tours.  These can be booked directly through our Facebook page or by calling the store.

We appreciate your continued support!
The Pool Source Family